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Delivery Area Variation and Tracking Information Notice

JUNSEUNGHO|

Are you concerning your destination might be no service area ? 

Don't worry about it !  Please use "cntl + F" shortcut key for finding country.  Currently, we are not able to provide all of our international customers with the quality of service they deserve. 

  Please be advised that depending on the shipping service utilized, the available delivery areas may vary. Additionally, it is important to note that tracking information may not display real-time updates after your package departs from Korea. This implies that international tracked orders might not provide door-to-door tracking updates as a guarantee.

Kindly be advised that for areas where delivery services are not available, separate inquiries are necessary. Our team will liaise with shipping carriers to facilitate the best possible delivery solution for you.

Furthermore, if you have a preference for FedEx / UPS / DHL, we kindly request that you make inquiries in advance.

Please reach out to us at  : sales.raon01704@gmail.com

Thank you for your understanding and cooperation.

 

Country Shipping Information
Countries Air freight
envelope		 Surface
envelope		 Air freight
Mail Econ		 Air freight
Mail		 Surface
Mail		 EMS EMS
Premium		 REMARK
Ghana ㅇ X X ㅇ X X ㅇ  
Gabon ㅇ X X ㅇ X X ㅇ  
Guyana ㅇ X X X X X ㅇ  
Gambia ㅇ X X ㅇ X X ㅇ  
Guadeloupe
(France)		 ㅇ X X ㅇ X X ㅇ  
Guatemala ㅇ X X ㅇ X X ㅇ  
Guam
(USA)		 ㅇ X X ㅇ X X ㅇ  
Grenada ㅇ X X X X X ㅇ  
Greece ㅇ X X ㅇ X ㅇ ㅇ  
Greenland
(Denmark)		 ㅇ X X ㅇ X X ㅇ  
Guinea ㅇ X X ㅇ X X ㅇ  
Guinea-Bissau ㅇ X X ㅇ X X ㅇ  
Guiana
(France)		 ㅇ X X X X X ㅇ  
Namibia ㅇ X X ㅇ X X ㅇ  
Nauru ㅇ X X ㅇ X X X  
Nigeria ㅇ X X ㅇ X ㅇ ㅇ  
South Africa ㅇ ㅇ X ㅇ ㅇ X ㅇ  
Netherlands ㅇ ㅇ X ㅇ ㅇ ㅇ ㅇ  
Nepal ㅇ X X ㅇ X ㅇ ㅇ  
Norway ㅇ ㅇ X ㅇ ㅇ ㅇ ㅇ  
Norfolk Island
(Australia)		 ㅇ X X ㅇ X X ㅇ  
New Zealand ㅇ X ㅇ ㅇ X ㅇ ㅇ  
New Caledonia
(France)		 ㅇ X X ㅇ X X ㅇ  
Niue
(New Zealand)		 ㅇ X X ㅇ X X X  
Niger ㅇ X X X X X ㅇ  
Nicaragua ㅇ X X ㅇ X X ㅇ  
Denmark ㅇ X X ㅇ X ㅇ ㅇ  
Dominican Republic ㅇ X X ㅇ X ㅇ ㅇ  
Dominica ㅇ X X X X X ㅇ  
Germany ㅇ X ㅇ ㅇ ㅇ ㅇ ㅇ  
East Timor ㅇ X X ㅇ X X X  
Laos ㅇ X X ㅇ X ㅇ ㅇ  
Liberia ㅇ X X X X X ㅇ  
Latvia ㅇ X X ㅇ X ㅇ ㅇ  
Russia ㅇ X X ㅇ X ㅇ X  
Lebanon ㅇ X X ㅇ X X ㅇ  
Lesotho X X X X X X ㅇ  
Réunion
(France)		 ㅇ X X ㅇ X X ㅇ  
Romania ㅇ X X ㅇ X ㅇ ㅇ  
Luxembourg ㅇ X X ㅇ X ㅇ ㅇ  
Rwanda ㅇ X X ㅇ X X ㅇ  
Lithuania ㅇ X X ㅇ X ㅇ ㅇ  
Liechtenstein X X X X X X ㅇ  
Madagascar ㅇ X X ㅇ X X ㅇ  
Martinique
(France)		 ㅇ X X ㅇ X X ㅇ  
Marshall Islands
(USA)		 ㅇ X X ㅇ X X X  
Mayotte ㅇ X X ㅇ X X ㅇ  
Macau
(China)		 ㅇ X X ㅇ X ㅇ ㅇ  
Malawi ㅇ X X ㅇ X X ㅇ  
Malaysia ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Mali ㅇ X X X X X ㅇ  
Mexico ㅇ X X ㅇ X ㅇ ㅇ  
Monaco ㅇ X X ㅇ X X ㅇ  
Morocco ㅇ X X ㅇ X ㅇ ㅇ  
Mauritius ㅇ X X ㅇ X ㅇ ㅇ  
Mauritania ㅇ X X ㅇ X X ㅇ  
Mozambique ㅇ X X ㅇ X ㅇ ㅇ  
Montenegro ㅇ X X ㅇ X X ㅇ  
Montserrat
(UK)		 X X X X X X ㅇ  
Moldova ㅇ X X ㅇ X ㅇ ㅇ  
Maldives ㅇ X X ㅇ X ㅇ ㅇ  
Malta ㅇ X X ㅇ X X ㅇ  
Mongolia ㅇ X X ㅇ X ㅇ ㅇ  
USA ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ Standard mail with registration not available
Myanmar ㅇ X X ㅇ X ㅇ X  
Micronesia ㅇ X X ㅇ X X X  
Vanuatu ㅇ X X ㅇ X X X  
Bahrain ㅇ X X ㅇ X ㅇ ㅇ  
Barbados ㅇ X X ㅇ X X ㅇ  
Vatican ㅇ X X ㅇ X X X  
Bahamas ㅇ X X ㅇ X X ㅇ  
Bermuda
(UK)		 X X X X X X ㅇ  
Virgin Islands
(USA)		 ㅇ X X ㅇ X X ㅇ  
Virgin Islands
(UK)		 ㅇ X X ㅇ X X ㅇ  
Venezuela ㅇ X X ㅇ X X ㅇ  
Benin ㅇ X X X X X ㅇ  
Vietnam ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Belgium ㅇ X X ㅇ X ㅇ ㅇ  
Belarus ㅇ X X ㅇ X X X  
Belize ㅇ X X X X X ㅇ  
Bosnia and Herzegovina ㅇ X X ㅇ X ㅇ ㅇ  
Botswana ㅇ X X ㅇ X X ㅇ  
Bolivia ㅇ X X X X X ㅇ  
Burundi ㅇ X X X X X ㅇ  
Burkina Faso ㅇ X X X X X ㅇ  
Bhutan ㅇ X X ㅇ X ㅇ X  
North Macedonia ㅇ X X ㅇ X ㅇ ㅇ  
Bulgaria ㅇ X X ㅇ X ㅇ ㅇ  
Brazil ㅇ X ㅇ ㅇ X ㅇ ㅇ Standard small packages not available
Brunei ㅇ X X ㅇ X ㅇ ㅇ  
Samoa ㅇ X X ㅇ X X ㅇ  
American Samoa ㅇ X X ㅇ X X ㅇ  
Saudi Arabia ㅇ X X ㅇ X ㅇ ㅇ  
Saipan
(USA)		 ㅇ X X ㅇ X X ㅇ  
Cyprus ㅇ X X ㅇ X ㅇ ㅇ  
San Marino ㅇ X X ㅇ X X ㅇ  
Sao Tome and Principe ㅇ X X ㅇ X X X  
Saint Pierre and Miquelon
(France)		 ㅇ X X ㅇ X X X  
Senegal ㅇ X X ㅇ X X ㅇ  
Serbia/Kosovo ㅇ X X ㅇ X X ㅇ  
Seychelles ㅇ X X ㅇ X X ㅇ  
Saint Lucia ㅇ X X ㅇ X X ㅇ  
Saint Vincent and the Grenadines ㅇ X X ㅇ X X ㅇ  
Saint Kitts and Nevis ㅇ X X ㅇ X X ㅇ  
Somalia X X X X X X X  
Solomon Islands ㅇ X X ㅇ X X X  
Sudan X X X X X X X  
Suriname ㅇ X X ㅇ X X ㅇ  
Sri Lanka ㅇ X X ㅇ X ㅇ ㅇ  
Sweden ㅇ ㅇ X ㅇ ㅇ ㅇ ㅇ  
Switzerland ㅇ X X ㅇ X ㅇ ㅇ  
Spain ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Slovakia ㅇ X X ㅇ X ㅇ ㅇ  
Slovenia ㅇ X X ㅇ X ㅇ ㅇ  
Sierra Leone X X X X X X ㅇ  
Singapore ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ Standard mail with registration not available
United Arab
Emirates		 ㅇ X X ㅇ X ㅇ ㅇ  
Aruba
(Netherlands)		 ㅇ X X ㅇ X X ㅇ  
Armenia ㅇ X X ㅇ X ㅇ ㅇ  
Argentina ㅇ X X ㅇ X ㅇ ㅇ  
Ascension Island
(UK)		 X X X X X X X  
Iceland ㅇ X X ㅇ X X ㅇ  
Haiti X X X X X X ㅇ  
Ireland ㅇ ㅇ X ㅇ ㅇ ㅇ ㅇ  
Azerbaijan ㅇ X X ㅇ X ㅇ ㅇ  
Afghanistan X X X X X X ㅇ  
Andorra ㅇ X X ㅇ X X ㅇ  
Albania ㅇ X X ㅇ X ㅇ ㅇ  
Algeria ㅇ X X ㅇ X ㅇ ㅇ  
Angola ㅇ X X ㅇ X X ㅇ  
Antigua and Barbuda ㅇ X X X X X ㅇ  
Anguilla
(UK)		 ㅇ X X ㅇ X X ㅇ  
Eritrea ㅇ X X X X X ㅇ  
Eswatini X X X X X X ㅇ  
Estonia ㅇ X X ㅇ X ㅇ ㅇ  
Ecuador ㅇ X X ㅇ X ㅇ ㅇ  
Ethiopia ㅇ X X ㅇ X ㅇ ㅇ  
El Salvador ㅇ X X ㅇ X X ㅇ  
UK ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Oman ㅇ X X ㅇ X ㅇ ㅇ  
Australia ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Austria ㅇ X X ㅇ X ㅇ ㅇ  
Honduras ㅇ X X X X X ㅇ  
Wallis and Futuna
(France)		 ㅇ X X ㅇ X X X  
Jordan ㅇ X X ㅇ X ㅇ ㅇ  
Uganda ㅇ X X ㅇ X X ㅇ  
Uruguay ㅇ X X ㅇ X X ㅇ  
Uzbekistan ㅇ X X ㅇ X ㅇ ㅇ  
Ukraine ㅇ X X ㅇ X ㅇ X  
Iraq X X X X X X ㅇ  
Iran ㅇ X X ㅇ X ㅇ X  
Israel ㅇ X X ㅇ X ㅇ ㅇ  
Egypt ㅇ X X ㅇ X ㅇ ㅇ  
Italy ㅇ X X ㅇ X X ㅇ  
India ㅇ ㅇ X ㅇ ㅇ ㅇ ㅇ  
Indonesia ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Japan ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Zameica ㅇ X X X X X ㅇ  
Zambia ㅇ X X ㅇ X ㅇ ㅇ  
Equatorial Guinea ㅇ X X ㅇ X X X  
Georgia ㅇ X X ㅇ X ㅇ ㅇ  
China ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Central African Republic ㅇ X X ㅇ X X ㅇ  
Djibouti ㅇ X X ㅇ X ㅇ ㅇ  
Gibraltar (UK) ㅇ X X ㅇ X X ㅇ  
Zimbabwe ㅇ X X X X X ㅇ  
Chad ㅇ X X X X X ㅇ  
Czech Republic ㅇ X X ㅇ X ㅇ ㅇ  
Chile ㅇ X X ㅇ X ㅇ ㅇ  
Canary Islands X X X X X X ㅇ  
Cameroon ㅇ X X X X X ㅇ  
Cape Verde ㅇ X X ㅇ X X ㅇ  
Kazakhstan ㅇ X X ㅇ X ㅇ ㅇ  
Qatar ㅇ X X ㅇ X ㅇ ㅇ  
Cambodia ㅇ X X ㅇ X ㅇ ㅇ  
Canada ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Kenya ㅇ X X ㅇ X ㅇ ㅇ  
Kosovo X X X ㅇ X X X  
Cayman Islands X X X X X X ㅇ  
Kosovo ㅇ X X ㅇ X X X  
Kosovo ㅇ X X ㅇ X ㅇ ㅇ  
Cocos (Keeling) Islands
(Australia)		 ㅇ X X ㅇ X X X  
Ivory Coast
(Côte d'Ivoire)		 ㅇ X X X X X ㅇ  
Colombia ㅇ X X ㅇ X X ㅇ  
Republic of the Congo ㅇ X X X X X ㅇ  
Democratic Republic of the Congo ㅇ X X ㅇ X X X  
Cuba ㅇ X X ㅇ X ㅇ X  
Kuwait X X X ㅇ X X ㅇ  
Cook Islands (New Zealand) ㅇ X X ㅇ X X X  
Curaçao ㅇ X X ㅇ X X ㅇ  
Croatia ㅇ X X ㅇ X ㅇ ㅇ  
Christmas Island
(Australia)		 ㅇ X X ㅇ X X X  
Kyrgyzstan ㅇ X X ㅇ X X ㅇ  
Kiribati ㅇ X X ㅇ X X X  
Thailand ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Taiwan ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Tajikistan X X X X X X X  
Tanzania ㅇ X X ㅇ X ㅇ ㅇ  
Turks and Caicos
Islands (UK)		 X X X X X X ㅇ  
Togo ㅇ X X X X X ㅇ  
Tokelau
(New Zealand)		 ㅇ X X ㅇ X X X  
Tonga ㅇ X X ㅇ X X X  
Turkmenistan ㅇ X X ㅇ X X X  
Tuvalu ㅇ X X ㅇ X X X  
Tunisia ㅇ X X ㅇ X ㅇ ㅇ  
Turkey ㅇ X X ㅇ X ㅇ ㅇ  
Trinidad and Tobago ㅇ X X ㅇ X X ㅇ  
Panama ㅇ X X ㅇ X ㅇ ㅇ  
Paraguay ㅇ X X ㅇ X X ㅇ  
Pakistan ㅇ X X ㅇ X ㅇ ㅇ  
Papua New Guinea X X X X X X X  
Palau ㅇ X X ㅇ X X X  
Faroe Islands (Denmark) ㅇ X X ㅇ X X ㅇ  
Peru ㅇ X X ㅇ X ㅇ ㅇ  
Portugal ㅇ X X ㅇ X ㅇ ㅇ  
Falkland Islands
(UK)		 ㅇ X X X X X X  
Poland ㅇ ㅇ X ㅇ ㅇ ㅇ ㅇ  
French Polynesia
(France)		 ㅇ X X ㅇ X X X  
Puerto Rico
(USA)		 ㅇ X X ㅇ X X ㅇ  
France ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
French Southern
and
Antarctic Lands
(France)		 ㅇ X X ㅇ X X X  
Fiji ㅇ X X ㅇ X ㅇ X  
Finland ㅇ ㅇ X ㅇ ㅇ ㅇ ㅇ  
Philippines ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  
Pitcairn Islands
(UK)		 X X X X X X X  
Hungary ㅇ X X ㅇ X ㅇ ㅇ  
Hong Kong ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ ㅇ  

Shipping Duration Estimates

Please note that the shipping duration may vary depending on the service and destination. Here are the estimated delivery times:

  • Air Freight Envelope: 20 – 50 business days
  • Surface Envelope:  30 - 75 business days
  • Air Freight Mail: 10 – 20 business days
  • Surface Mail: 30–90 business days
  • EMS: 3–10 business days
  • EMS Premium / Fedex : 3–7 business days
Depending on the situation and scale of the package, the shipping service may differ. We will soon offer various shipping options to better serve your needs.



------------------------------
Notice for  Freight and Mail Forwarders:
Please be aware that if you are utilizing a mail forwarding address, your order is not covered by the same level of Buyer Protection as an order that ships from South Korea to your actual international location.
We would like to inform you about the terms of liability regarding the delivery and receipt of goods from Collectible Voyage. Our commitment to customer satisfaction is paramount; however, it is important to clarify certain responsibilities pertaining to delivered goods.

Also be aware of items with including all batteries, including built-in battery products and external batteries, and will be returned upon receipt.
Important Terms Regarding Delivery and Liability:
At Collectible Voyage, customer satisfaction is a top priority. However, it's important to understand our policies regarding the delivery and receipt of goods:
Liability of Delivered Goods:
Collectible Voyage is not liable for any damage, issues, or loss that occurs after goods have been delivered to you or your freight forwarder. Our responsibility ends once the shipping provider confirms delivery.
No Replacement or Refund Policy:
We do not offer replacements or refunds for items that are confirmed as delivered, regardless of their condition upon arrival. This policy ensures fairness and upholds the integrity of our shipping process.
Action Required for Damaged Goods:
We strongly recommend inspecting all packages at the time of delivery. If you receive a damaged package, please refuse it. Instruct your freight forwarder to do the same. Accepting damaged goods transfers all responsibility to you, the receiver.
We value your understanding and cooperation. Adhering to these guidelines helps us maintain transparent and efficient service for all our customers.
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